FAQ

1. Do you offer international shipping?
- No, at the moment, we only offer delivery within Qatar.

2. How much does shipping cost?
- While we do offer free shipping for orders that are over 500 + QAR, Standard shipping costs 20 QAR.

3. How long does it take for my order to be delivered?
- Delivery times may vary depending on your location within Qatar, but we aim to get your delivery to you as quickly as possible. ( 1 - 2 days )

4. Is there a minimum order requirement?
- No, there's no minimum order requirement. You can order as much or as little as you like.

5. Do you offer any discounts or promotions?
- Yes, we frequently run special promotions and discounts. Be sure to subscribe to our newsletter or follow us on social media to stay updated on the latest deals.

6. What is your return policy?
- We want you to be satisfied with your purchase. If there's an issue with your order, please contact our customer support team within 24 hours of receiving your order, and we will assist you with the return or replacement process. Please note that not all refunds are accepted. 

7. Are the perfumes on your website always in stock?
- We strive to keep our inventory well-stocked, but popular items may occasionally sell out. If a particular perfumes is unavailable, we'll do our best to restock it as soon as possible.


8. Is my personal information safe when I shop on your website?
- Yes, we take your privacy and security seriously. Our website is secured with industry-standard encryption, and we do not share your personal information with third parties.

9. Do you have a physical store in Qatar?
- Currently, Premium operates exclusively as an online store. We do not have a physical storefront. However, we'll do our best to open a physical store as soon as possible